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Agentic AI Systems

Agentic AI Frameworks, Tools and Use Cases

Dr. Jagreet Kaur | 07 July 2025

Agentic AI Frameworks, Tools and Use Cases
16:02

What is Agentic AI?

Agentic AI—also known as Autonomous AI—is a type of artificial intelligence that acts independently and takes initiative. It doesn’t just follow instructions. Instead, it sets goals, creates plans, and adjusts its actions when new data or feedback becomes available. It aims to mimic how humans think and make decisions closely.

How Agentic AI Is Different

Unlike traditional AI, which sticks to fixed rules or scripts, agentic AI can:

  • Make decisions on its own based on goals and context.

  • Take initiative to solve problems or explore options.

  • Learn and adapt from experience.

  • Act with purpose, working toward specific outcomes

Core Capabilities of Agentic AI

Agentic AI works more like a thinking system than a scripted one. It can:

  • Reason and learn from its environment

  • Break down big problems into smaller tasks

  • Organize its actions to reach specific goals

These systems are built around key principles:

  • Autonomy — acting without constant human input

  • Adaptability — adjusting based on new data

  • Feedback-driven — learning from past actions to improve

The Evolution of Agentic AI

Agentic AI builds on older generative systems but adds something new — autonomy. Unlike traditional models that wait for instructions, Agentic AI can:

  • Set its own goals

  • Think through problems

  • Plan and act independently

It’s a big step forward in how machines make decisions.

How Agentic AI Evolved Over Time

  • 1950s–60s: The Rule-Based Era
    Early AI used fixed rules to solve simple problems. These systems could make basic decisions using logic and predefined steps.

  • 1980s–90s: Modeling Complex Systems
    Agent-based models (ABMs) became popular. They simulate how individual agents interact in areas like economics and social science.

  • 2000s–2010s: Learning Agents
    AI agents began using machine learning to improve from experience. This made them more innovative and more responsive to real-world data.

  • 2020s–Today: Smarter, Safer, More Human-Like
    Modern agents are more autonomous, better at communication, and built with transparency and ethical design in mind.

Key Takeaways - Why Agentic AI Matters
  • Human-like decision-making: Agentic AI sets goals, builds plans, and adapts based on feedback, just like people do.

  • Real-world adoption: 54% of companies already use it in customer service to deliver faster, more personalized help.

  • Massive market growth: The global AI market is projected to hit $594 billion by 2032.

  • Intelligent and adaptive: These systems learn in real time, adjust their strategies, and respond to changing conditions.

  • Designed for scale: Architectures are modular, scalable, and built to integrate with existing tech.

  • Widespread impact: Key industries include healthcare, finance, and autonomous vehicles.

  • Big challenges ahead: Trust, transparency, and ethical decision-making must be built in.

The future is agentic: 72% of companies already use Composite AI, and by 2026, over 80% will adopt AI agents for data and workflow automation.

Agentic AI Technical Architecture

Agentic AI systems are built to plan, make decisions, and take action using real-world tools like APIs or sensors. But since they run in real time, they also need strong safeguards to manage risks.

Additives of Agentic AI Architecture

Perception Layer

This is how the AI “sees” the world — by collecting and understanding signals from its surroundings.

Key technologies include:

  • Multi-Modal Fusion: Combines inputs from cameras, microphones, and sensors to build a full picture of what’s happening.

  • Noise Robustness: Filters out bad or missing data so the AI can keep performing reliably, even in noisy or imperfect conditions.

agentic ai-architecture

Cognition Layer

This is the “thinking” part of the agent — where it processes data, learns from it, and makes decisions.

Key technologies include:

  • Deep Learning

    Helps the AI recognize patterns, make complex decisions, and learn from large amounts of data.

  • Reinforcement Learning

    Trains the AI using rewards and penalties to discover the best strategies over time.

  • Probabilistic Reasoning

    Lets the AI make smart choices even when the data is incomplete or uncertain.

  • Meta-Learning

    Teaches the AI how to learn faster by applying past experience to new tasks — like a skill that gets better with every challenge.

Action Layer

This is where the AI puts its decisions into motion, turning strategy into action.

Key components include:

  • Control Algorithms

    These are the brains behind the movement. They translate decisions into precise action instructions, based on models and data.

  • Robotics and Actuation

    The physical parts — motors, sensors, and devices — that allow the AI to interact with the real world. This is what makes robots move or systems respond.

  • Feedback Loops

    Sensors monitor what’s happening in real time. If something changes, the AI can adjust its actions to stay on track and improve over time.

Core Principles Behind Agentic AI Systems

Agentic AI systems are designed with flexibility, growth, and integration in mind. Four key principles guide their architecture:

  • Modularity
    The system is built in parts — each one handling a specific task like sensing, thinking, or acting. This makes it easier to upgrade, test, and reuse.

  • Scalability
    As data grows or tasks get more complex, the system can scale up using cloud computing or distributed processing — without losing performance.

  • Interoperability
    Agentic AI works well with other technologies. Standard interfaces let it connect with third-party tools, legacy systems, or other AI agents.

  • Adaptability
    These systems are built to change. They learn from experience, adjust to new environments, and keep improving in real time.

The Agentic AI Framework 

Agentic AI systems are built from connected parts that help them think, learn, act, and connect with the world around them.

Key components of the framework:

  • Agent Architecture
    The “mind” of the agent — including memory, decision-making, and the ability to interact with users or systems.

  • Environment Interfaces
    These connect the agent to the real or virtual world it operates in — whether it's a dashboard, a robot, or a digital workflow.

  • Task Management
    Helps the agent define goals, assign tasks, track progress, and adapt plans as needed.

  • Communication Protocols
    Enable agents to talk to each other or to humans — sharing updates, making joint decisions, or coordinating work.

  • Learning Mechanisms
    Machine learning models help the agent improve over time by analyzing results and adjusting strategies.

  • Integration Tools
    Let agents pull in external data, connect with APIs, and plug into existing enterprise systems.

  • Monitoring and Debugging
    Tools for developers to track how agents are performing, fix issues, and continuously improve reliability.

 

How Agentic AI Makes Smart Decisions

Agentic AI doesn’t follow a fixed script. It makes decisions the way a person might — by adjusting to real-world feedback.

 

Here’s how it works:

  1. Recognize a need — the agent sees something that needs attention.

  2. Gather data — it pulls in information from systems, sensors, or users.

  3. Create a plan — based on its knowledge, it picks the best course of action.

  4. Adapt if needed — if the situation changes, it updates its plan in real time.

Example:
An e-commerce AI is set up to boost website traffic. But when it notices traffic isn’t turning into sales, it shifts focus — improving the checkout experience instead. That’s intelligent adaptation.

Tailoring Agentic AI for Specific Needs

Agentic AI can be customized in many ways to meet business goals, user preferences, or industry demands. Here are key concepts:

Personalization vs. Customization

  • Personalization means the agent adapts to individual users — learning their preferences and behaviors.

  • Customization focuses on tailoring the AI’s structure and features to fit a business or industry need.

Autonomy and Decision-Making

  • Autonomy is how independently the AI acts — how often it makes choices without human input.

  • Decision-making is how it evaluates options and chooses what to do, based on its training and current goals.

Data Privacy and Security

  • Privacy ensures user data is protected and handled responsibly.

  • Security means building safeguards into the AI to prevent misuse or unauthorized access.

These elements are critical for building trust, ensuring compliance, and delivering meaningful results.

How Agentic AI Adapts in Real Time

Agentic AI is built to learn and improve as it works. Two key methods drive this adaptability:

  • Real-Time Updates
    Agents constantly receive and process live data — allowing them to make fast, informed decisions as situations evolve.
    Example: In fraud detection, an AI agent reviews transactions as they happen and flags anything suspicious immediately.

  • Learning from Feedback
    Agents study the outcomes of their actions and refine their strategies over time.
    Example: A marketing AI tracks customer reactions to ads and adjusts its targeting to improve results.

This ability to learn and adjust on the fly is what sets Agentic AI apart from traditional systems.

Best Practices for Deploying Agentic AI 

To successfully build and deploy Agentic AI systems, follow a clear, structured approach:

Define Objectives

  • Identify the specific business need or user problem the AI agent should solve.

  • Set clear, measurable goals and success criteria

Collect and Analyze Data

  • Gather relevant data — from users, processes, or systems — to train and personalize the AI.

  • Analyze the data to uncover patterns, behaviors, and insights.

Design and Train the Model

  • Choose the right AI models and algorithms for your goals.

  • Train the agent using high-quality data and fine-tune it for accuracy.

Integrate with Existing Systems

  • Connect the agent to your workflows, APIs, or apps so it can operate in real environments.

  • Ensure seamless communication with other systems.

Test and Validate

  • Run detailed tests to make sure the agent works as expected and meets the set objectives.

  • Validate its performance in different scenarios.

Monitor and Optimize

  • Continuously track how the agent performs.

  • Use feedback to refine its behavior, improve results, and fix any issues.

This cycle ensures your Agentic AI system stays effective, relevant, and aligned with real-world needs.

Real-World Applications of Agentic AI

Agentic AI is already making a big impact across industries by solving complex problems, automating workflows, and enhancing user experiences.

Complex Problem Solving

  • Agents analyze large systems — like financial markets or supply chains — and optimize decisions using feedback and data patterns.

Robotics and Autonomous Vehicles

  • Powering self-driving cars, drones, and factory robots that navigate, make decisions, and respond to their surroundings in real time.

Virtual Assistants

  • Smart assistants like Siri and Alexa use Agentic AI to understand user intent, personalize responses, and take meaningful actions.

Games and Simulations

  • Non-player characters (NPCs) use agentic logic to respond dynamically to players, making games more immersive and lifelike.

Economic and Social Modeling

  • Simulates how individuals and groups behave under different scenarios — helpful in public policy, market forecasting, and crisis planning.

Research and Innovation

  • Helps researchers build intelligent systems that can learn, adapt, and explore new solutions across science, health, and technology.

Industry-Specific Agentic AI Use Cases

  • Healthcare: AI agents assist in diagnostics, treatment planning, and personalized care.

  • Finance: Detect fraud, optimize investments, and monitor regulatory compliance.

  • Smart Cities: Manage traffic, energy, and public safety with real-time automation.

  • Supply Chains: Improve logistics, inventory planning, and risk management.

Agentic AI is not just a trend — it's becoming the backbone of intelligent, real-time decision-making across the modern enterprise.

Building Agentic AI for the Enterprise

Agentic AI systems are designed to support enterprise-scale operations by combining intelligence, flexibility, and automation.

Key Capabilities

  • Autonomy – Operate without constant human input, reducing manual work.

  • Adaptability – Adjust to new data and changing conditions in real time.

  • Scalability – Handle growing volumes of data and complexity with ease.

  • Real-Time Decisions – Act quickly using continuous feedback from the environment.

  • Complex Problem Solving – Analyze multiple variables to solve tough challenges.

  • Enhanced Interaction – Deliver personalized, interactive experiences.

  • Robust Performance – Stay reliable even with messy or incomplete data.

  • Integration-Friendly – Work smoothly with existing tools and infrastructure.

  • Efficiency Gains – Automate tasks, reduce effort, and streamline operations.

  • Predictive Intelligence – Forecast trends and outcomes using smart data analysis.

These features make Agentic AI a powerful engine for transforming operations, improving agility, and enabling smarter decision-making across business functions.

Difference Between Agentic AI vs. Traditional AI

Aspect 
Agentic AI 
Traditional AI 

Decision-Making 

Makes independent decisions based on actual-time records and goal behavior. 

It typically follows constant policies and default algorithms. 

Adaptability 

Adapts to new information and changing environment. 

Works in rigid frameworks with limited adaptability. 

Discuss 

It interacts dynamically with the environment and different elements. 

Communication is normally extra habitual and much less energetic. 

Learning 

Continue to examine and enhance with actual-time comments. 

Often, gaining knowledge is based totally on historical statistics without real-time optimization. 

Scalability of Performance 

Scales are used to increase computing sources and improve algorithms. 

Scalability is restrained via predefined rules and stuck algorithms. 

Easy adjustments 

It presents a high stage of pliability to carry out exclusive duties and meet different necessities. 

Change is averted by using predefined regulations and described constraints. 

Dealing with Complexity 

Handles complex, dynamic conditions with superior algorithms. 

It handles easy and well-defined conditions with little complexity. 

Real-Time Feedback 

Provides immediate responses to environmental modifications and interactions. 

Feedback is usually delayed or rigid to real-time adjustments. 

Difference Between Agentic AI vs Generative AI

Aspect 

Generative AI 

Agentic AI 

Purpose 

Designed to create new content material or records based totally on discovered patterns. 

Focuses on self-sustaining decision-making and goal fulfillment. 

Learning 

Learns from large datasets to produce novel outputs. 

Uses actual-time feedback for non-stop development and version. 

Applications 

Applied in content material introduction, language models, and innovative responsibilities. 

Used in robotics, independent automobiles, and complex simulations. 

Complexity Handling 

Manages complexity in data era and sample recognition. 

Handles complicated, dynamic eventualities through adaptive algorithms. 

Flexibility 

Adapts content generation based on educational information and algorithms. 

Adapts behavior and strategies primarily based on actual-time inputs and dreams. 

Integration 

Integrates into content-centered applications and innovative gear.

Integrates into structures requiring decision-making, interplay, and flexibility. 

Interactivity 

Limited interactivity is targeted at generating outputs in preference to interactions.

Engages dynamically with environments and different dealers. 

Scalability 

Scales by growing information size and model complexity.

Scales through increasing computational sources and adapting algorithms. 

Challenges in Agentic AI Systems

While Agentic AI offers huge potential, it also brings a new set of challenges that must be addressed for safe and effective deployment:

 1. Transparency and Explainability

As AI systems become more autonomous, it's harder to understand how they make decisions.

  • Why it matters: Users and regulators need to know why an agent did something.

  • Solution: Build explainable models and audit trails so decisions can be traced and reviewed.

 2. Trust and Reliability

Agents often operate in unpredictable environments. If they behave unexpectedly, trust breaks down.

  • Why it matters: In critical areas like healthcare or finance, unpredictable behavior can be risky.

  • Solution: Build in guardrails, human oversight, and rigorous testing before deployment.

3. Ethical Decision-Making

AI agents may make decisions that impact people’s lives — with unintended or biased outcomes.

  • Why it matters: Ethical lapses can cause harm, legal issues, and reputational damage.

  • Solution: Apply ethical frameworks and governance to ensure fair, responsible behavior.

4. Technical Complexity

Agentic systems involve many layers — from learning algorithms to runtime systems to multi-agent coordination.

  • Why it matters: This complexity makes it harder to develop, maintain, and scale safely.

  • Solution: Modular architecture, robust tooling, and reusable components can help manage this.

Agentic AI Platform For ITOps and ServiceOps 

Agentic AI is transforming IT operations by unifying data, tools, and workflows — enabling smarter decisions, faster responses, and more automation across the stack.

Unified Workflows Across the IT Lifecycle

Agentic AI powers all four phases of intelligent operations:

  • Descriptive: Understand your environment — assets, dependencies, and system health.

  • Predictive: Simulate what-if scenarios and anticipate incidents using digital twins.

  • Prescriptive: Automate responses — like remediation, device resets, or script execution.

  • Cognitive: Run autonomous services that learn from outcomes and adapt workflows over time.

Data Fabric + Telemetry Pipelines

Agentic AI helps build powerful telemetry workflows for:

  • Real-time visibility into incidents, performance, and system health

  • Contextual insights for decision intelligence and incident prevention

  • Cross-team collaboration by democratizing high-cardinality data

  • Graph-based intelligence using enriched data pipelines for root cause analysis and optimization

AI-Driven Automation Use Cases

  • Create and update dashboards and KPIs using conversational queries

  • Automate CMDB updates and generate modernization roadmaps

  • Use AI agents for ticket resolution, incident summarization, and auto-remediation

  • Run Automation as Code with tools like Ansible or Camunda

Agentic AI is enabling a shift from reactive ITOps to proactive, self-optimizing ServiceOps — reducing downtime, increasing efficiency, and accelerating delivery.

Agentic AI: Powering Adaptive Enterprises

Agentic AI is more than just another AI trend — it’s the core engine driving the next generation of autonomous enterprise systems.

Built for Action and Scale

Agentic AI systems combine:

  • Machine Learning for continuous improvement

  • Natural Language Processing (NLP) for human-like interaction

  • Large Language Models (LLMs) and Multimodal AI for broader understanding

  • Composable architectures for flexible integration and modular control

Where It’s Already Making an Impact

  • Autonomous Vehicles: Real-time decisions in dynamic environments

  • Voice and Conversational Platforms: Agents that talk, listen, and act

  • DevOps & IT Operations: Continuous delivery and self-healing infrastructure

  • Bioinformatics & DNA Analysis: Making sense of complex data in real time

  • Simulations and Decision Support: High-stakes strategy at scale

Composite AI & Causal AI: The Future Stack

Agentic AI often works alongside other intelligent systems:

  • Composite AI blends multiple AI types for better results

  • Causal AI helps understand not just what’s happening, but why

These hybrid systems are becoming essential for performance, safety, and scale in critical applications.

Next Steps with Agentic AI

Want to lead the shift?
Explore how your teams can:

  • Automate complex workflows using Agentic AI and Decision Intelligence

  • Build context-aware systems that adapt to change

  • Drive data-centric transformation across departments

Agentic AI turns intelligence into action — helping enterprises move faster, adapt smarter, and build for what’s next.

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Table of Contents

dr-jagreet-gill

Dr. Jagreet Kaur

Chief Research Officer and Head of AI and Quantum

Dr. Jagreet Kaur specializing in Generative AI for synthetic data, Conversational AI, and Intelligent Document Processing. With a focus on responsible AI frameworks, compliance, and data governance, she drives innovation and transparency in AI implementation

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