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Enterprise AI

Edge AI for Personalization and Recommendations

Dr. Jagreet Kaur Gill | 09 December 2024

Edge AI

Today’s customer demands that he get his desired services or products with minimal waiting time in this global village. It has evolved from a value addition of providing perceived user convenience and comfort to becoming a need in various sectors such as retail, entertainment, healthcare, and others. It merges into Edge AI, a new approach to processing data within devices that guarantees higher speed and security of personalization and recommendations.

 

Unlike central AI, where the computation is usually processed at the cloud level, Edge AI is processed on smartphones, IoT devices, and other devices. This approach improves user experiences by providing time-sensitive, contextually relevant, personalised services that provide privacy. In this way, this approach improves user experiences by providing time-sensitive, contextually relevant and personalized solutions that are also private. In this blog post, we will consider the role of Edge AI in personalization and recommendations, overview its uses, advantages and disadvantages, and potential development. 

difference between cloud AI and edge AI Fig 1.0: Difference Between Cloud AI and Edge AI 

The Rise of Edge AI in Personalization

The application of personalization systems has changed a lot during the last decade. At first, personalization was almost the equivalent of static recommendations, which may depend upon several simple rules or types only. For instance, early e-commerce systems provided suggestions on products within broad categories of customers as opposed to such customers’ tastes.  

  

Of course, with the aid of AI and machine learning, hosted recommendation engines became mainstream. These systems could listen and process large proportions of data, make inferences, and provide contextual experiences. However, they are associated with the following drawbacks: delay, bandwidth consumption, and data security. Edge AI emerged as the solution, addressing these limitations by processing data locally and offering the following advantages:  

  1. Real-Time Interactions: Real-time insights and response capabilities that do not require cloud computing.

  2. Improved Privacy: This method does not process sensitive data, but the information is retained on the user’s device, reducing the security risks of breaches. 

  3. Reduced Costs: Hence, lower bandwidth and server consumption contribute to saving costs.

Edge AI has become the foundation of the new generation of personalization solutions, enabling organizations to create highly relevant experiences at scale. 

Edge AI: Driving Personalized Experiences

  1. Real-Time Decision-Making
    Edge AI works within the edge and does not send the data to some server to be analyzed before giving a response. For instance, an Edge AI-based voice assistant can understand a user’s command, search for the information the user needs, and deliver an answer in milliseconds. Transferring data to and from the cloud does away with time wastage. See also: Issues of Concern when Selecting Cloud Service Providers. 

  2. Context-Aware Recommendations
    With the help of Edge AI, contextual analysis is possible, and personalization is mainly important. Edge AI can deliver pertinent recommendations using data, including location, device behaviours, and the surrounding environment. For example, a fitness app may suggest drinking water because of the user's activity level and the climate in the user’s region. 

  3. Adaptive Learning
    Usually, Edge AI systems are developed to acquire new information about the user’s actions during usage. Rather than using constantly static algorithms, these models dynamically adjust their output about changing preferences. An Edge AI used in streaming services may observe that a given user is gradually developing an interest in a particular type of content. As such, those contents are provided more often than others. 

  4. Multi-Modal Integration
    Edge AI also facilitates analytics from multiple inputs like sensors, cameras, microphones, etc., providing more information. For instance, Edge AI-enabled smart refrigerators, in the same manner, can suggest what meal to prepare by analyzing available food items, users’ preferences and previous cooking behaviours. 

Edge AI Applications in Personalized Recommendations

Retail and E-Commerce 

The concept of Edge AI finds application in improving the customer journey online and in physical stores. Applications include: 

  1. In-Store Recommendations: Edge AI in smart mirrors and shopping kiosks can help shoppers pick out clothing items based on a consumer's history.  

  2. Dynamic Pricing: A customer-specific price list is created in real-time based on factors such as the customer’s frequency of purchasing, his/her history of buying habits, and prevailing market conditions.  

  3. Offline Functionality: E-commerce applications integrated with Edge AI can operate normally with or without an internet connection and offer products and deals related to the data stored locally. 

Entertainment and Media 

Streaming platforms like Netflix and Spotify are pioneers in personalization, and Edge AI takes their capabilities to the next level: 

  1. Localized Recommendations: These recommendations are based on a user’s mood, popularity in specific video categories, or time of day. 

  2. Bandwidth Optimization: Edge AI stores and processes data locally, so there is no interruption resulting from video buffering. 

Healthcare 

In the healthcare industry, personalization can significantly improve patient outcomes: 

  1. Wearable Devices: Elite wearables, such as smartwatches and fitness trackers, pull information from such systems in real-time to provide information about exercise, bedtime, or further suggestions about nutrition. 

  2. Remote Monitoring: This application of Edge AI in medical devices means that large amounts of patient data can be analyzed in real-time, and alerts for timely interventions can be made without invading patients' privacy. 

Smart Homes and IoT 

Edge AI enhances the intelligence of smart home ecosystems: 

  1. Customized Automation: Smart thermostats, smart lights, or smart speakers, for example, get accustomed to user habits to develop their smart schedules. 

  2. Energy Management: Automated energy systems can recommend specific patterns of energy utilization to save money on electricity consumption while maintaining comfort. 

Automotive 

Connected vehicles use Edge AI to provide personalized driving experiences: 

  1. Navigation: A real-time adaptive recommendation of routes to a driver depending on the road's current situation and given the driver’s preference. 

  2. In-Car Entertainment: Having their very own personalized media and climate. 

Advantages of Edge AI for Personalization

  1. Enhanced User Experience
    Using Edge AI yields many targeted and timely recommendations because it allows us to respond quickly to users’ actions and provide much-needed real-time context. 

  2. Improved Privacy and Security
    Breach security: Since data computation and processing occur locally on the edge devices, no data has to be transported over the network. This avoids violating modern data protection regulations such as GDPR and CCPA. 

  3. Cost Efficiency
    It benefits businesses with cloud storage and bandwidth costs, but users also get very good services. 

  4. Scalability
    They are not Symplex prone, which means they do not burden a central server and can, therefore, be deployed in millions of devices, particularly for organizations with large clientele. 

  5. Energy Efficiency
    Handling data locally is more energy-efficient than sending it to the cloud to be processed, contributing to green artificial intelligence. 

Overcoming Challenges in Edge AI

While Edge AI offers numerous advantages, it also comes with challenges: 

  1. Hardware Constraints: Computational requirements are high in AI models, and edge devices have restricted computational capacity and storage. 

  2. Model Optimization: Designing efficient AI models for edge computing devices is difficult. 

  3. Interoperability Issues: Interoperability is one of the biggest concerns in the design of two or more distinct Platforms.  

  4. Data Fragmentation: Locally designed algorithms might also result in different conclusions observed on different devices.

  introduction-iconFuture Trends in Edge AI for Personalization 
  1. Federated Learning: This technique enables AI models to be trained across different devices without the need to transfer original data to a central server for analysis, thereby protecting personal data while improving the ability to personalize data for the user. 
  2. AI-Powered IoT Networks: Therefore, as IoT ecosystems grow, Edge AI will empower more intelligent and consistent interconnective devices, giving a unified persona experience. 
  3. Explainable AI: Edge AI systems have multiple use cases for explainable models, enabling the system's users and developers to understand how various recommendations are made. This helps improve the trust that delegates to these smart systems. 
  4. Cross-Device Synchronization: Subsequent iterations of our Future Edge AI will automate engaging, device-specific content curation more holistically across smartphones, smartwatches, and other home appliances. 
  5. Edge AI in Emerging Markets: With the expansion of the availability of the latest hardware at lower costs, Edge AI will be accessible to everyone, including emerging markets, consumers, and businesses. 

Ironically, Edge AI is a giant leap towards personalization and recommendation systems. This processing approach helps AI convey quicker, secure and context-aware outcomes, which is what today’s consumer desires. Across industries as diverse as retail and healthcare, Edge AI is at the centre of all the exciting changes in how companies engage their customers. Indeed, as we go up the hierarchy, one can expect further developments toward federated learning, explainable AI, and instantaneous transfer of personalized elements between devices.

 

The next wave of personalization happens at the edge, meaning that, in addition to reacting to our wants and requirements, intelligent systems proactively offer exactly what we may require with superb accuracy. This means Edge AI is more than a nice idea for businesses wanting to remain relevant. It is imperative. Thus, on the edge is not just where technology works, but it is where the future of personalization starts.

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dr-jagreet-gill

Dr. Jagreet Gill

Chief Research Officer and Head of AI and Quantum

Dr. Jagreet Gill specializing in Generative AI for synthetic data, Conversational AI, and Intelligent Document Processing. With a focus on responsible AI frameworks, compliance, and data governance, she drives innovation and transparency in AI implementation

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